I have heard of your website from another friend. Your website is very astute and gives real advice without the long list of big words and equally big numbers. Many of your articles are clean and cut to the chase. With that in mind, I hope you are able to shed some light on the issue I have below.
I managed a team of customer facing agents in a digital storage company. During the lockdown, all of us were working from home. Half of the team are assigned to other departments to help out data entry and administrative work. The other half team was still doing customer support.
Recently, we are given the green light to go back to office and most of us are happy that we get to get out of the house. People are getting pretty fed up with the video meetings. All except one…
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